Shipping Instructions and Estimate process:
- To send us your timepiece for service and repair please package your watch very well to protect it from any damage during transit and fully insure your timepiece to cover its cost if it was to get lost or stolen during shipping.
- In the package please include a note with the following information:
- Your full name
- Full shipping address
- Telephone number
- Brief explanation of repairs needed.
- Include preferred shipping option from below.
- Once we receive your timepiece please allow 24-48 hours for our technicians to evaluate your watch and contact you either via email or telephone with the estimate of your repair.
- When the repair estimate it approved please allow 1-2 weeks for the repair, depending on the repair needed.
- When we are ready to ship your timepiece back to you we will provide tracking information with the email provided by you so that you may track your package.